Terms & Conditions - Jaiho Win Gaming Platform
Please read these terms carefully before using our services
Last Updated: January 15, 2025
1. Acceptance of Terms
By accessing or using Jaiho Win's gaming platform and services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not access or use our services. These Terms constitute a legally binding agreement between you and Jaiho Win.
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically for any changes.
2. Eligibility and Account Registration
2.1 Age Requirements
You must be at least 18 years old to use Jaiho Win's services. By registering for an account, you represent and warrant that you are of legal age to enter into this agreement and participate in gaming activities in your jurisdiction.
2.2 Account Registration
To access our services, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.3 Identity Verification
We may require you to verify your identity by providing government-issued identification documents. Failure to provide accurate verification information may result in account suspension or termination.
2.4 One Account Per Person
Each user is permitted to maintain only one account with Jaiho Win. Creating multiple accounts is strictly prohibited and may result in immediate termination of all accounts.
3. Prohibited Activities
The following activities are strictly prohibited on Jaiho Win:
3.1 Fraudulent Activities
- Using false or misleading information during registration
- Attempting to manipulate or exploit the platform
- Using automated software or bots to play games
- Colluding with other players to gain unfair advantages
- Money laundering or other illegal financial activities
3.2 Technical Violations
- Attempting to hack, reverse engineer, or compromise our systems
- Using VPNs or proxies to circumvent geographic restrictions
- Distributing malware or engaging in cyber attacks
- Interfering with the normal operation of our services
3.3 Inappropriate Behavior
- Harassment, abuse, or threatening behavior toward other users
- Sharing inappropriate, offensive, or illegal content
- Violating intellectual property rights
- Engaging in activities that violate applicable laws
4. Gaming Rules and Fair Play
4.1 Fair Gaming
All games on Jaiho Win are designed to be fair and random. We use certified random number generators and regularly audit our games to ensure fairness. Any attempt to cheat or manipulate game outcomes is strictly prohibited.
4.2 Responsible Gaming
We promote responsible gaming and provide tools to help you manage your gaming activities. These include deposit limits, time limits, and self-exclusion options. We encourage you to use these tools if needed.
4.3 Game Rules
Each game has specific rules that must be followed. These rules are displayed before you start playing. By participating in any game, you agree to abide by its specific rules and regulations.
4.4 Disputes and Complaints
If you have a dispute regarding game outcomes or other issues, you must report it within 30 days of the incident. We will investigate all legitimate complaints and make fair decisions based on available evidence.
5. Financial Terms
5.1 Deposits and Withdrawals
All financial transactions must be made through approved payment methods. We reserve the right to request additional verification for large transactions. Withdrawal requests are processed within 24 hours, subject to verification requirements.
5.2 Currency and Exchange Rates
All transactions are processed in Indian Rupees (INR). Exchange rates for international transactions are determined by current market rates and may include processing fees.
5.3 Bonuses and Promotions
We may offer bonuses and promotions subject to specific terms and conditions. These offers may have participation requirements, time limits, and other restrictions that must be met before withdrawals are permitted.
5.4 Account Balance
Your account balance represents the funds available for gaming activities. We maintain accurate records of all transactions and account balances. You can view your transaction history at any time through your account dashboard.
6. Intellectual Property Rights
6.1 Our Intellectual Property
All content, software, graphics, and materials on Jaiho Win are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.
6.2 User-Generated Content
By submitting content to our platform, you grant us a non-exclusive, royalty-free license to use, modify, and display such content for the purpose of providing our services.
6.3 Trademark Usage
The Jaiho Win name, logo, and related trademarks are our exclusive property. You may not use our trademarks without prior written consent.
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
8. Limitation of Liability
8.1 Service Availability
While we strive to maintain continuous service availability, we cannot guarantee uninterrupted access to our platform. We are not liable for any losses resulting from service interruptions, maintenance, or technical issues.
8.2 Entertainment Losses
Entertainment activities involve risk, and you may lose money. We are not responsible for any financial losses you may incur while using our services. You participate in entertainment activities at your own risk.
8.3 Third-Party Services
We may use third-party services for payment processing, security, and other functions. We are not responsible for the actions or failures of these third-party providers.
9. Account Suspension and Termination
9.1 Suspension
We may suspend your account if you violate these Terms or engage in suspicious activities. During suspension, you will not be able to access your account or make transactions.
9.2 Termination
We reserve the right to terminate your account at any time for violations of these Terms. Upon termination, you will lose access to your account and any remaining balance may be forfeited, subject to applicable laws.
9.3 Voluntary Closure
You may close your account at any time by contacting our support team. Upon closure, any remaining balance will be returned to you through approved payment methods, minus any applicable fees.
10. Dispute Resolution
10.1 Internal Resolution
We encourage you to contact our support team first to resolve any disputes. Our customer service team is trained to handle various issues and will work with you to find a fair resolution.
10.2 Arbitration
If internal resolution is not successful, disputes will be resolved through binding arbitration in accordance with Indian arbitration laws. The arbitration will be conducted in English and will take place in India.
10.3 Governing Law
These Terms are governed by the laws of India. Any legal proceedings will be conducted in Indian courts with jurisdiction over the matter.
11. Regulatory Compliance
Jaiho Win operates in compliance with applicable Indian entertainment and skill-based gaming laws. We are committed to maintaining the highest standards of regulatory compliance and may be required to report certain activities to regulatory authorities.
Users are responsible for ensuring that their use of our services complies with local laws and regulations in their jurisdiction. We reserve the right to restrict access to our services in certain regions where gaming may be prohibited or restricted.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Email: [email protected]
- Support: [email protected]
- Available 24/7 for your assistance
We are committed to addressing your concerns and providing clear explanations of our terms and policies.